Legal

Noord Global Recruitment Ltd Privacy Policy

Noord Global Recruitment Ltd is strongly committed to protecting your personal data. This privacy notice outlines how we use and protect this information.

It applies to personal data provided to us, both by individuals themselves or by others.

We collect personal information about employees, contractors and individuals. When “you” or “your” are used in this statement, we are referring to the relevant individual who is the subject of the personal data.

We may change this policy occasionally by updating this page. You should check this page from time to time and review any changes.

How we collect your personal information:

We use different methods to collect data from or about you. These methods include:

Direct contact – personal information you provide via applications, email, telephone or mail correspondence.

Third parties and publicly available sources – we may also collect information from former employers, credit reference agencies, other background references or other third parties. We may also collect personal data and information which is publicly available on websites such as LinkedIn.

Why we have it

We collect this information so that we can understand your needs and provide you with better recruitment services.

Most of the personal information we process is collected for one of the following reasons:

• to get in contact with you
• to move your application forward
• to check that you’re the right candidate for the role
• to send you notifications for vacancy roles, job alerts or other information we think you may be interested in

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting dpo@noordglobal.com
(b) We have a contractual obligation
(c) We have a legal obligation
(d) We have a legitimate interest

The key principles of Data Protection

We will comply with data protection law. This means that the personal information we hold about you will be:

• Used in accordance with the law
• Used fairly and transparently
• Gathered and stored for valid purposes only and those purposes are explained in this policy
• Relevant to the purposes we have outlined only
• Up to date and accurate
• Kept only as long as necessary for the purposes explained to you
• Kept securely

What we collect

We may collect, store and use the following information:

• Name, title, job title
• Contact information
• Identity documentation such as copies of driving licence, passport, birth certificates, proof of address, government-issued right to work permits/ certifications
• CV, cover letter and any information included in these documents
• Recruitment information such as interview notes, references (e.g. from previous employers), performance feedback, test results (e.g. psychometric tests completed)
• Details and/or evidence of educational and professional qualifications
• Demographic information
• Marital status, dependents
• Salary and benefits package information (current and expected)
• A record of any correspondence, the status of your application and updates on how it progresses
• Information included in a contract of employment offered

Security

Noord Global take the security of all the data we hold very seriously. We have policies and procedures in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

How we store your personal information

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for – including legal, accounting, or reporting requirements.

This will depend on:

• the amount, nature, and sensitivity of the personal data
• the potential risk of harm from unauthorised use or disclosure of your personal data
• the purposes for which we process it
• whether we can achieve those purposes in other ways

Third parties

If a third party is required to access your personal information in order to work on your recruitment process, they will only do so in accordance with our instructions and they will have agreed to treat your information confidentially and securely. The only people who can access your information are those employees, agents or third parties with a business need to access the information.
We have security measures in place to prevent your information from being lost, used or accessed in an unauthorised manner.

Your data rights

• Under data protection law, you have rights including:
• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data transfer – of your personal information to another party

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by email: dpo@noordglobal.com or by post: Noord Global Recruitment Ltd, 4d Auchingramont Road, Hamilton, Scotland, UK, ML3 6JT, if you wish to make a request.

How to complain

We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please email the details of your complaint to dpo@noordglobal.com

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. 

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. 

How we use cookies

We may use cookies to:  

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. 
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site. 
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content. 
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting. 
• To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously. 

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.  

Controlling cookies

You can use your browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. 

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.  

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. 

To learn more about cookies and how they are used, visit All About Cookies.  

Name: Noord Global Recruitment Ltd
Address: 4d Auchingramont Road, Hamilton, Scotland, UK, ML3 6JT
Email: dpo@noordglobal.com
Date of last privacy notice update: 4th December 2023